Contact Us

Our customer support team can assist with product questions, order updates, shipping concerns, return requests, and other matters relating to purchases made through wuxziv.com.

When Contacting Us About an Order

Please provide your order number and the email address used when placing the order. For damaged, defective, incorrect, incomplete, or materially misdescribed products, please include clear photographs or video where appropriate.

Return Requests

Contact us before sending a product back. After a return request has been reviewed and approved, our support team will provide the applicable return instructions and return warehouse address. Do not send returns to our registered business address unless our support team specifically instructs you to do so.