Peak-Period Processing: up to 5 business days.
Estimated U.S. Standard Transit: generally 10β15 business days after dispatch.
Processing and Delivery
Processing time begins after successful payment confirmation and is separate from shipping transit time. Delivery estimates are not guaranteed arrival dates and may vary because of destination, carrier operations, customs procedures where applicable, weather, seasonal volume, or other transportation circumstances.
Shipping Charges and Fulfillment
Available shipping methods and charges are displayed at checkout before payment. Depending on inventory, product location, and destination, an order may ship from our facilities or designated fulfillment partners, so the shipping origin may differ from our registered business address.
Tracking
Available tracking information is normally provided after dispatch. A reasonable period may be required before carrier systems display tracking activity.
Delayed, Lost or Missing Shipments
If tracking has not updated for an extended period or a parcel appears lost, contact us with your order number. If tracking shows delivered but the parcel cannot be found, first check the mailbox, delivery area, reception, household members, neighbors, and any carrier notices before contacting us.
Address Changes and Split Shipments
Customers are responsible for accurate shipping information. Contact us promptly if an address error is noticed, although changes cannot be guaranteed once fulfillment or shipment has started. Some orders may be divided into separate shipments based on inventory location or availability.
Contact
Email: service@wuxziv.com
Legal Company: Linyi Heimianwang Network Technology Co., Ltd.
Business Address: 4th Floor, Unit 122, Building 22, Shidanli Huangshan Jingcheng Garden, Zhimadun Subdistrict, Yihe New District, Linyi, Shandong, China