Contact Us

For product questions, order updates, shipping concerns, return requests, or other matters relating to purchases made through wuxziv.com, please contact our customer support team.

Customer Support

Email: service@wuxziv.com

Phone: 025-58497166

Customer Service Hours:
Monday–Friday, 9:00 AM–5:00 PM U.S. Eastern Time

Order Inquiries

When contacting us about an existing order, please provide your order number and the email address used when placing the order.

If an item is damaged, defective, incorrect, incomplete, or materially different from its description, please also provide clear photographs or video where appropriate.

Return Requests

Please contact us before returning any product. After your return request has been reviewed and approved, our customer support team will provide the applicable return instructions and return warehouse address.

Please do not send returns to our registered business address unless our customer support team specifically instructs you to do so.

Business Information

Brand: Wuxziv

Legal Company Name: Linyi Heimianwang Network Technology Co., Ltd.

Owner: Zhang Hao

Business Address: 4th Floor, Unit 122, Building 22, Shidanli Huangshan Jingcheng Garden, Zhimadun Subdistrict, Yihe New District, Linyi, Shandong, China

Website: wuxziv.com

Email: service@wuxziv.com

Phone: 025-58497166